YuVin (Collections)
Explore how YuVin: AI Video Tool delivers measurable business impact through innovative AI-powered solutions.
Product Overview
YuVin: AI Video Tool
- Creates personalized video messages at scale using customer data
- Delivers dynamic content for onboarding, product offers, collections and engagement campaigns
- Multi-language support with seamless branding and compliance
Solution Implementation
1
Deployed YuVin Personalized Video Platform to engage delinquent customers in rural and semi-urban regions
2
Generated customized video reminders in the borrower's local language, addressing them by name, repayment amount, and due data
3
Embedded repayment links and helpline contacts directly in the video for seamless action
4
Delivered videos via WhatsApp and SMS, ensuring accessibility even in low-literacy segments
Business Impact
Higher engagement rates
vs. generic SMS/IVR campaigns
Improved repayment efficiency
reducing delinquency in micro-loans and personal loans
Strengthened customer trust
with localized, human-like communication
Reduced collection costs
by automating video creation at scale
Product in Actions
