The Agentic Customer Engagement Platform
YuCampbrings AI agents into every step of customer outreach — voice calls, SMS, WhatsApp and email — for marketing campaigns, product and offer announcements, and customer engagement.
At its core is YuFlow: a visual builder where an AI agent drafts your campaign, suggests how to improve it as you build, and helps you run it. Not just a channel-by-channel automation tool.
Book a demoSee YuCamp in motion
A short look at the platform in action — running a journey across every channel.
Drag, connect, done
Teams connect nodes on a canvas to build a flow like this — generate a voice message, call the customer; no answer sends an SMS; still nothing follows up on WhatsApp the next day.
Branching happens automatically, based on how the customer actually responds — and the agent is there at every stage, from the first draft to the live run.
What YuCamp gives you
Ask YuFlow (AI Agent)
Describe the campaign you want in plain English — even attach a reference image — and the agent drafts the full journey, asking clarifying questions first instead of guessing.
Conversation memory
Any node can resume a contact’s previous conversation, so a follow-up call or message picks up with context instead of starting cold.
Native callback scheduling
Customer callback requests are scheduled and tracked as first-class steps, with dial, answer and kept-rate metrics alongside the rest of the run.
Smart suggestions on the canvas
As you build, the agent surfaces contextual recommendations — a WhatsApp follow-up after a voice step, better call timing — and one click applies it into your flow.
One canvas, every channel
Voice, SMS, WhatsApp, email and AI-generated audio or video all live as nodes in a single journey, with automatic retry waves and branching by outcome.
Flexible cadence
Run a journey once, every day, or on the exact calendar dates you choose — carrying forward only the contacts you want to the next round.
Live run monitoring
Watch a campaign execute in real time on the journey graph, every step lighting up as it fires — pause, resume, skip or edit a live journey without restarting it.
Omni-channel analytics
Answer rates, delivery, PTP conversion, agent performance and trends across voice, SMS, WhatsApp and email — in one place, no spreadsheet exports.
Recording, transcripts & QA
Every call comes with full playback and chat transcripts, filterable by campaign, date, disposition, language and number — with built-in quality tagging.
Flexible allocation upload
Upload contact lists directly or drop them via SFTP — whichever fits your workflow.
On-demand & scheduled reporting
Generate campaign, billing and call-churn reports on demand, or have them land in your own SFTP automatically on a daily or monthly schedule.
Reusable pattern library
Clone proven strategy shapes from other clients’ published journeys, with identities automatically stripped.
Built-in guardrails
Do-not-contact windows — 7pm to 8am by default — are enforced automatically, with weekly quiet hours and holiday blocks.
Multi-language voice
Every voice and messaging step can be set per language, so a journey speaks to each contact the way they would expect.
Enterprise-ready
Role-based, client-scoped access control keeps every team seeing only what they should.
Build your first journey.
Book a walkthrough and we’ll draft one on the canvas with you, live.
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