Empathy at Scale
Mathangi Sri Ramachandran on last-mile AI and finding the problem worth solving
August 26, 2026
About this episode
AI transformation doesn't happen in the model — it happens in the last mile, where technology meets real workflows and real people. Mathangi Sri Ramachandran on empathy at scale, democratising access to finance and healthcare, and why finding the right problem can be 90% of a career.
