Technology Stack

Voice Stack

Our stack unifies proprietary ASR, domain-trained LLMs, and high-fidelity voice-to-voice models to deliver seamless, human-grade conversations at scale.

40-70%connectivity rate
99%Relevant responses
22+Languages
300Calls per second

How It Works

Supercharging customer experience through Speech

End-to-end speech intelligence using in-house ASR, multilingual coverage, and ultra-low latency pipelines. Advanced semantic translation paired with domain-trained NLP/LLMs unlocks deeper conversational insights. One seamless stack driving both YuCI's intelligence and YuVoice's real-time voice automation.

Real-time speech recognition

Sub-100ms ASR with dialect adaptation and noise cancellation

NLP-powered sentiment analysis

Intent, entity, and emotion extraction on every utterance

Instant analytics dashboard

Live compliance scoring, QA metrics, and agent coaching signals

Live Call Stream
LIVE
ASR confidence
0.96
Intent match
0.91
Sentiment score
+0.4
Detected Signals
Calm toneCollectionshi-IN → enResolved

Engineering For Scale & Performance

AI Stack Capabilities

ASR

95%

Open source (Whisper), Proprietary Models, GPT Series, Gemini Series

LLMs

92%

Fine tuned (Gemma), GPT Series, Gemini Series

NLP Models

88%

Transformer based classifiers for intent and entity

TTS

90%

Enterprise TTS with streaming capability

Voice Models

85%

Voice models for Voice Signals

Translation

91%

Leveraging LLMs with context engineering

Security

Enterprise-Grade Security

SOC 2 Type II certified with end-to-end encryption, role-based access, and audit logging.

SOC 2 Type II
End-to-end encryption
GDPR compliant

Performance

Uptime SLA

Multi-region deployment with automatic failover and horizontal scaling.

1000+Pods
<50msP95
500K+Daily
15+Regions

FAQ

Frequently Asked Questions

Deep dive into YuVerse Voice Stack architecture and capabilities.